Effective Date: April 7, 2025
Mangosteen Art Prints (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), ePrivacy Directive, and other applicable privacy laws.
By accessing or using our website (www.mangosteenartprints.com), you consent to the practices described herein.
- Information We Collect
1.1. Information You Provide Voluntarily
We collect personal information you give us directly when you:
• Place an order (e.g., name, billing/shipping address, email, phone number)
• Submit forms or contact us (e.g., name, email, message content)
• Sign up for newsletters or marketing communications
• Submit artwork (e.g., child’s work with parental/guardian approval)
1.2. Information Collected Automatically
When you use our site, we collect data via cookies, pixels, and third-party services:
• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Referring websites
• Location (approximate)
Collected via: Shopify Analytics, Google Analytics, and cookies (see Section 4).
- Legal Basis for ProcessingUnder GDPR, our lawful bases include:
• Consent – for email marketing, cookie tracking, personalization
• Contract – to process and ship your orders
• Legal obligation – for tax, compliance, or fraud prevention
• Legitimate interest – to improve the user experience and analyze performance
- How We Use Your Information
We may use your information to:
• Process, ship, and fulfill your orders
• Send transactional emails (e.g., receipts, tracking info)
• Respond to customer inquiries
• Send marketing or promotional communications (if opted in)
• Personalize product recommendations or display retargeted ads
• Improve our website, customer service, and operations
• Comply with legal or regulatory requirements
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Keep your cart items stored
• Track website usage
• Deliver personalized experiences
• Enable targeted advertising (e.g., Google Ads, Meta/Facebook Ads)
4.1 Cookie Consent (EU/EEA)
We display a GDPR-compliant cookie banner on your first visit, asking for explicit opt-in for
non-essential cookies. You can withdraw or manage your preferences anytime via our Cookie
Settings link (embedded in the banner or footer).
4.2 Third-Party CookiesThird-party services may set cookies and collect data:
• Google Analytics
• Meta (Facebook/Instagram) Ads
• Shopify (and integrated apps)
You can manage third-party advertising preferences at:
• https://optout.aboutads.info
• Browser settings (e.g., Safari, Chrome)
- Email Marketing
When you subscribe, we send newsletters or promotions. We will never spam you.
You may unsubscribe at any time using the link at the bottom of every marketing email or by
contacting us at orders@mangosteenartprints.com.
- Third-Party Advertising & Retargeting
We may work with advertising partners like:
• Google Ads
• Facebook/Instagram Ads
• Pinterest Ads
These platforms may use cookies to show you ads on other websites based on your interaction
with ours. This is called retargeting or behavioral advertising.
You can opt out of interest-based advertising:
• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/adpreferences
• Industry opt-out: https://optout.networkadvertising.org
- Data Sharing
We do not sell your personal data. We only share data when necessary with:• Shopify (website hosting, order processing)
• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics)
• Advertising platforms (Meta, Google Ads)
• Email marketing tools (Mailchimp, Klaviyo, etc.)
• Legal or regulatory authorities when required
Each third-party processor is under a contract and obligated to process your data lawfully and
securely.
- Children’s Privacy & Art Submissions
We comply with COPPA and GDPR rules for children:
• We do not knowingly collect personal data from children under 13.
• If a child's artwork is submitted, we require verified parental or guardian consent.
• We never publish the child’s full name, photo, or identifying information.
• Parents/guardians may request deletion of a submission at any time.
- Automated Profiling and Decision-Making
We may use automated tools to:
• Recommend products
• Detect fraudulent transactions
These tools do not make legally binding or significant decisions without human review.
- Non-Customer Visitors
Even if you do not place an order, we may collect limited data through:
• Cookies
• Newsletter signups
• Contact forms This data is processed according to this policy and may be used for site
analytics and marketing (with consent).
- Data Retention
We retain data:
• For as long as needed to provide services or fulfill legal obligations
• For marketing: until you unsubscribe
• For analytics: up to 5 years (anonymized where possible)
We regularly review and securely delete or anonymize unused data.
- Your Rights (GDPR / CCPA)
You have the right to:
• Access, correct, or delete your personal data
• Object to processing or withdraw consent
• Request data portability
• Opt out of marketing or analytics tracking
• Not be discriminated against for exercising your rights
Identity Verification:
To protect your data, we may require verification of your identity (e.g., email confirmation,
order ID) before fulfilling a data rights request.
To make a request, contact us at orders@mangosteenartprints.com.
- Data Transfers (International Users)
Your information may be processed in the United States, Canada, or other countries where we
or our service providers operate.
We use:
• Standard Contractual Clauses (SCCs) approved by the EU Commission
• Shopify's Data Processing Addendum to ensure lawful international transfers
We no longer rely on the Privacy Shield, which is no longer valid under GDPR.
- Data Security
We implement technical and organizational safeguards:
• SSL encryption on all transactions
• Secure data centers via Shopify
• Access restrictions and audit logs However, no method is 100% secure. If we experience
a breach, we’ll notify affected users as required by law.
- Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted here
with the “Effective Date” above.
We encourage you to review this policy regularly.
- Contact Us
For questions, concerns, or data requests:
Email: orders@mangosteenartprints.com
Website: www.mangosteenartprints.com
